Scarabee | Trailrunshop.com is the trail running specialist. With our comprehensive and complete (trail)running and outdoor collection, you are ready to begin your next trail. Our team of experts is ready to answer questions about dimensions, materials, and use. We have a lot of personal experience and the experiences of our race team and clients, and with this information we can personally be of service. We have good terms and conditions, extended payment options, clear conditions and fast delivery. If you have questions, call or mail.


Scarabee Trailrunshop

Kerverijplein 32
5554 CX Valkenswaard
Tel. 040-2070032
info@scarabee-sports.nl
BTW NL 8151.71.419.B01
KVK 17184303

Monday       CLOSED
Tuesday       CLOSED
Wednesday     CLOSED
Thursday     10:00 AM - 18:00 PM
Friday       10:00 AM - 08:00 PM
Saturday     10:30 AM - 05:00 PM
 
 

 

Exchanging or Returning a product

Exchange or Return

You can exchange or return an order to Scarabee | Trailrunshop.com within 14 days of receiving your order.

The product has to be un-used, complete with the original packaging and labels. Not all products can be exchanged, nutrition and batteries are excluded. 

Exchanging a product

We have chosen the fastest way of exchange. For we find that an exchange procedure for both the customer and for us often an unnecessarily cumbersome process.

Would you prefer your shoes one size bigger or smaller, or you think another shirt suits better with your pants? Then return the product using our returns procedure and order the correct product on our webshop. The outstanding amount of your return will be refunded upon receipt. The return costs are for own account.

This way you have the desired product at home the quickest way and you do not have to wait until we have exchanged the product.

Returning a product for a refund

Please ship the product to be returned to the shipping address below in a good quality packaging and sufficient postage, with a copy of the invoice or order confirmation and the reason for retuning the product. If you need more information you can always contacrt us +31 40 207 00 32 of info@scarabee-sports.nl

Payment of refunds

Orders paid by bank transfer, iDEAL, or PayPal will be refunded within 5 days of receiving your return shipment. Orders paid by creditcard will be refunded within 3 weeks. For payments made with promotional codes or gift coupons, new coupons will be issued.

Costs of returns

The shipping cost for exchanging or returning a product are to be paid by the customer, unless the product was received in error, in which case the return cost will be paid by Scarabee | Trailrunshop

Shipping address

Scarabee Trailrunshop Returns
Kerverijplein 32
5554 CX Valkenswaard
the Netherlands